Johnson County Livable Community
Information for Successful Aging

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SEATS Paratransit  

Address
4810 Melrose Avenue
Iowa City, IA 52246
get directions

Contact
Tom Brase
email | website

Phone Numbers
Business: 319-339-6128
Fax: 319-339-6185

Type
Governmental

Hours
Mon.-Fri. 6am-10:30pm
Sat. 6:00am-7:30pm
Sun. 8:00am-2:00pm
Iowa City:
Call 356-5151 or click here to print the application
Coralville & North Liberty:  Call 248-1790 or click here to print the application
University Heights:  Call 337-6900

North Liberty, Morse, Solon, Shueyville, Sutliff, Swisher & Surrounding Areas
Mon., Tues., Thurs. 8:30am-4:30pm. Rides to Senior Dining in Solon & Swisher provided when those sites are open.

Oxford, Tiffin, Cosgrove & Surrounding Areas
Tues., Thurs.
8:30am–4:30pm

Lone Tree, Sharon Center, Hills, Frytown & Surrounding Areas
Mon., Wed., Friday 8:30am-4:30pm.
Rides to Senior Dining in Lone Tree provided when that site is open.

Description of Organization and Service Provided

 

How To Request A Ride
Call (319) 339-6125
Monday - Friday: 7a.m.-12 noon and 1p.m.-4 p.m.
Saturday, Sunday & Holidays: 8a.m.-12 noon
(Closed New Year’s Day, Memorial Day, July 4th, Thanksgiving, & Christmas)

 

Schedule rides at least one day prior to the ride. Same-day requests are on a space availability basis only. You may schedule up to fourteen days in advance.

Please give the operator the following information:
• Rider’s Name
• Specific Pick-Up Address
• Specific Drop-Off Address
• Time to be picked up or dropped off (choose one only)
• Date of trip
• If an attendant or companion will be accompanying the rider
• If a mobility device will be used
• If a service animal will be used or if there will be a small pet

Please be prepared to write down the reservation operator’s name, date(s) of trip(s) and trip times. Please confirm this information prior to hanging up.

 



Eligibility

All riders must apply and be certified by the cities in which they reside. Each city has their own set of requirements. All other residents of Johnson County, that live outside the city limits of Iowa City, Coralville, North Liberty and University Heights are automatically eligible to ride SEATS.

Riders are encouraged to seek mid-day appointments.

The SEATS department is a service for those not able to use the fixed route service where it is offered, and open to the general public further then 3/4 of a mile from a fixed route service. The SEATS vehicles regularly transport people to doctor's appointments, grocery stores, and other destinations providing its clients with a necessary and reassuring degree of freedom.



Cost of Service
The basic cost for a one-way ride is $2.00. Riders must pay when boarding the vehicle. The correct fare must be paid in cash, punch cards or any combination equal to the fare. Drivers are NOT able to provide change. Riders who do not have the proper fare will not be transported.

You can purchase punch cards from the SEATS driver or the SEATS office, which will allow you pay for ten punches for $20.00, so each punch is worth one trip or $2.00. Please keep in mind that Johnson County SEATS is not able to refund any punch card purchases.

Methods of payments accepted
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Reduced Rate Accepted?
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Other
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Accepted Insurance Types
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Certifications / Credentials
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Insured
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This page was last updated by the provider on 4/12/2016

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